It almost always costs less to retain an employee or client than it does to replace them. Be proactive in understanding their needs and feelings by soliciting their feedback. Using an independent third party to ask satisfaction questions allows the employee or client to give open and honest answers. Based on their feedback you are able to respond accurately to their needs.
Research Surveys – Prior to investing significant dollars on an idea or project, have us research and ask potential customers if they would use your product or service offering. Know ahead of time what your customers will want from you. FDJ Consulting Limited will assist you in developing a comprehensive solution for conducting satisfaction or research surveys